January 23, 2012 • 2:45 pm
Title: 2012 Trust Barometer
Type: Study Report
The 2012 Edelman Trust Barometer measures attitudes about the state of trust in business, government, NGOs, and media across 25 countries. The results of the 2012 Edelman Trust Barometer are here.
Download: presentation / executive summary
Date: January 2012 (Davos)
Filed under: presentation, Publication, Study report, 2012, barometer, business, edelman, global, international, media, ngo, presentation, report, study, trust
September 7, 2011 • 5:31 pm
Title: The always-connected traveller: How mobile will transform the future of air travel
Author: Amadeus & Travel Tech
A new industry report, The always-connected traveller: How mobile will transform the future of air travel, identifies changing traveller attitudes to airline mobile services whilst also highlighting the specific, emerging mobile technologies that will revolutionise each stage of the travel experience in the future. These travel trends will impact the way travellers interact with the airline industry, as well as travel and tourism generally.
Developed by Norm Rose of Travel Tech Consulting Inc, the study includes an assessment of airlines technology and mobile capabilities today, the emerging mobile technology innovations that are likely to be launched over the next one to two years, and also the advanced functionality that is set to entirely change the traveller journey as we know it, over the next three to five years.
Download: The always connected traveller
Filed under: Infographic, Research report, White paper, air, amadeus, connected, data, global, mobile, study, travel
September 6, 2011 • 2:58 pm
Title: Cultivating organizational creativity in an age of complexity
Why are some organizations consistently good at innovating and adapting while others seem to be blindsided by change? Is it because of their disciplined innovation process or the knowledge and skills of their people? Or is it their determination to build a culture where challenging assumptions is not only encouraged, but expected? Our IBM Creative Leadership Study found that leaders who embrace the dynamic tension between creative disruption and operational efficiency can create new models of extraordinary value.
Download: Ibm’s report creative leadership report july 2011
Date: July 2011
Filed under: Publication, Studies, Study report, complexity, creativity, hr, ibm, leadership, organization, report, study
Title: The Well Connected Traveller, The changing face of today’s travel consumers
Type: Survey report
Travelport engaged The Futures Company to conduct global research into the whole of the end to end travel process consumers undertake from inspiration to shopping and booking to post trip evaluation.
Download: The Well Connected Traveller
Filed under: Research report, Study report, connected, internet, report, research, study, travel, traveler consumer, traveller
November 5, 2010 • 1:27 pm
Title: This time, it’s personal (Engaging and interacting with consumers is the content industry’s new battleground)
Type: Study Report
Under the impact of disruptive technological innovation, the media and entertainment industry is fully embracing the need to change. The shifts under way encompass not just advances in content technologies, but also proliferation of delivery channels, radical changes in digital consumer behavior and profound challenges to established revenue models. And, the competitive landscape is no longer divided between the formerly distinct sectors of the industry; the fight is cross-sector and fierce.
Now to compete and grow, companies in this sector will need to build and leverage capabilities in digital consumer data management to deepen their customer relationships and create more compelling content services. An intimate understanding of the digital consumer, backed by analytics, is a prerequisite for the targeted, personalized, cross-platform content services that will drive future revenue growth.
The first phase of digital transformation involved coming to grips with the new models and technologies of the now “must have” digital supply chain. We are now seeing the start of the next phase, as the industry reshapes its content offerings and business models around the consumer in an escalating battle for hearts, eyes, minds, data and wallets.
Download: Accenture Global Content Study 2009
Filed under: Study report, accenture, consulting, consumer, content, industry, personal, report, study